Refund policy

Customer satisfaction is important to us, and we offer a return & exchange facility under the following conditions:

Return & Exchange Conditions:

  • Returns and exchanges are accepted within 3 working days of delivery
  • Products must be unused, unworn, and in original condition
  • Customers are responsible for both-way delivery charges
  • A 4% sales tax applies to all Cash on Delivery (COD) parcels
  • Sale or discounted items are generally non-returnable
  • Returns without a valid reason may not be accepted.